Hospital appointments
Reliable outward and return journeys, with waiting available when arranged in advance.
Specialist accessible transport
Wheelchair-Accessible Transport Across Cardiff and the Vale
Safe, reliable and caring journeys for hospital appointments, care homes, SEN/ALN transport and days out.
Pre-booked journeys
DBS checked
Wheelchair securement trained
Our services
More than a journey
Patient, door-to-door support for wheelchair users, older people and passengers who need extra time, reassurance or assistance.
Care homes & day centres
Accessible transport for appointments, activities, family visits and organised outings.
Hospital discharges
Calm, carefully planned transport home or to another care setting.
SEN / ALN transport
Consistent, supportive travel for pupils and students with additional needs.
Days out & social visits
Helping passengers stay connected, independent and involved in their community.
Long-distance journeys
Pre-booked accessible travel beyond Cardiff and the Vale when you need to go further.
Simple booking
Plan your journey with confidence
- 1
Tell us what you need
Share the pickup, destination, date, times, passenger numbers and wheelchair details.
- 2
Receive a clear quote
We confirm the price and journey plan clearly before your booking is accepted.
- 3
Travel with support
Your driver arrives prepared and gives the time and assistance needed for a comfortable journey.
Why CareCabs began
Transport built around dignity and independence
CareCabs UK began after Kelly saw how difficult it became for her grandmother to enjoy everyday life when reliable wheelchair transport was not available.
That experience shaped a service where passengers are never rushed. We take time to listen, assist and make every journey feel calm, safe and personal.
Talk to us about a journeyPatientWe give passengers the time they need.
PersonalEvery journey is planned around the individual.
ReliableClear arrangements and pre-booked return travel.
RespectfulSupport is always offered with dignity.
Customer feedback
Care people remember
★★★★★“So professional and caring. Kelly went above and beyond to make my cousin, who has additional needs, feel comfortable and safe.”
★★★★★“Very friendly and clean. We will definitely use CareCabs again.”
★★★★★“Amazing, so gentle and caring — I would definitely recommend them.”
Frequently asked questions
Before you book
Do I need to pre-book?
Yes. Pre-booking lets us confirm the right vehicle, availability, journey plan and price before you travel.
Can a carer or family member travel too?
Yes. Tell us how many people are travelling when you enquire so we can confirm the correct seating arrangement.
Can you wait during an appointment?
Waiting can be arranged and may be chargeable. We will explain the cost clearly in your quotation.
Do you provide return journeys?
Yes. Return transport can be booked for a fixed time or planned around an estimated appointment finish time.
Which areas do you cover?
We are based in Cardiff and regularly cover Cardiff, the Vale of Glamorgan and surrounding areas. Longer journeys can also be arranged.
Request a quote
Tell us about your journey
Send the main travel details and we will come back to you with availability and a clear price.